In the News: Frontline managers important but undertrained!

To be honest, in light of the lack of investment in training across Australia (and possibly much of the world) over the past few years, it’s probably no surprise that such a high percentage of execs believe that inadequate frontline leadership is damaging engagement levels…what is surprising (at least to me) is that if they feel this is the case, why aren’t they investing more in the only proven way to effectively manage improvement in capability…training!



Frontline Management Training Australia

By: Human Capital Magazine – 18/08/2014

In a recent study involving more than 600 global executives, 90% of respondents felt that inadequate leadership among frontline managers was detrimental to employee engagement levels. Continue reading